Frequently Asked Questions

Here are answers to frequently asked questions about the case. Detailed information about the settlement is contained in the Notice and Settlement Agreement.

If you do not find an answer to your question here, please contact us directly.

BASIC INFORMATION

1. What is the Notice and why should I read it?

The Court authorized the Notice to inform you about a proposed Settlement with Storr. You have legal rights and options that you may act on before the Court decides whether to approve the proposed Settlement. You may be eligible to receive a cash payment and free Credit Monitoring Services as part of the Settlement. The Notice explains the lawsuit, the Settlement, and your legal rights.

Gregory Allen (“Plaintiff” or “Settlement Class Representative”), individually and on behalf of Settlement Class Members (defined below) brought a lawsuit against Storr Office Environments, Inc. (“Defendant” or “Storr”), in the case of Gregory Allen v Storr Office Environments, Inc., Case No. 5:24-cv-00713-D-RN, pending in the United States District Court for the Eastern District of North Carolina, Western Division (the “Action”). Storr and Plaintiff are collectively referred to herein as the “Parties.”

2. What is a class action lawsuit?

A class action is a lawsuit in which one or more Plaintiff sue on behalf of a group of people who have similar claims. In a class action, the court resolves the issues for all class members, except those who exclude themselves from the class. In this case, the Class is defined as:

All individuals residing in the United States whose Personal Information was potentially compromised in the Data Incident discovered by Storr in May 2024, including those individuals who were sent notice of the breach.

THE CLAIMS IN THE LAWSUIT AND THE SETTLEMENT

3. What is this lawsuit about?

Plaintiff alleges that in May 2024, Storr was the victim of a cyber-attack that resulted in a data breach of certain data on its network and exposed the Personal Information of Storr’s current and former employees and others. Storr denies all allegations of wrongdoing or liability as alleged, or which could be alleged, in the Lawsuit. The Court has not determined whether Plaintiff or Storr is correct. More information about the Class Action Complaint filed in the Lawsuit can be found here.

4. Why is there a Settlement?

Following extensive arm’s-length negotiations, informal discovery, and multiple stays to facilitate settlement discussions, the Parties reached an agreement to resolve the Action on a class-wide basis. The Parties agreed to this Settlement, and dismissal of the Lawsuit under the term of the Settlement Agreement, to avoid the uncertainty, risks, and expense of ongoing Litigation. The Settlement Class Representative and Class Counsel, attorneys for the Class Members, believe the terms of the Settlement are fair, reasonable, adequate, and equitable, and that the Settlement is in the best interests of the Settlement Class Members. The Settlement is not an admission of any wrongdoing by Storr nor that the Lawsuit is without merit.

WHO’S INCLUDED IN THE SETTLEMENT?

5. How do I know if I am in the Settlement Class?

This Lawsuit involves Personal Information stored by Storr that was potentially compromised by unauthorized entities in a cyberattack against Storr’s computer network, and which Storr detected in May 2024 (“Data Incident”). Current and former employees of Storr and others whose Private Information was stored on Storr’s computer system and potentially compromised in the Data Incident will be affected by the Settlement. Specifically, members of the Settlement Class will be affected.

The Settlement Class Representative and Storr will ask the Court to certify a Settlement Class defined as “all individuals residing in the United States whose Personal Information was potentially compromised in the Data Incident discovered by Storr in May 2024, including those individuals who were sent notice of the breach.” Excluded from the Settlement Class are (i) the judges presiding over this Action, and members of their direct families; (ii) Defendant, its subsidiaries, parent companies, successors, predecessors, and any entity in which Defendant or its parents have a controlling interest; and (iii) Settlement Class Members who submit a valid Request for Exclusion prior to the Opt-Out Deadline.

THE SETTLEMENT BENEFITS

6. What benefits does the Settlement provide?

The proposed Settlement will provide Settlement Class Members with the opportunity to chose between the following two benefit options:

BENEFIT OPTION 1:

  • Credit Monitoring: All Settlement Class Members are eligible for one (1) year of single-bureau credit monitoring with at least $1,000,000 in identity theft protection To receive this benefit, Settlement Class Members must submit a valid Claim Form. No documentation is required to make a claim. Settlement Class Members cannot receive both the Alternative Cash Payment and Credit Monitoring.
  • Documented Out-of-Pocket Loss Reimbursement: All Settlement Class Members are eligible for reimbursement of Out-of-Pocket Losses, not to exceed $750 per Settlement Class Member, with supporting third-party documentation for out-of-pocket expenses actually incurred because of the Data Incident and which have not already been reimbursed by a third party or other source. Eligible Out-of-Pocket Loss expenses include costs for fraud or identity protection, professional fees, credit repair services, and other expenses, so long as the costs were incurred between May 1, 2024, and the end of the Claims Period. To receive this benefit, Settlement Class Members must submit a valid Claim Form and third-party documentation supporting their Out-of-Pocket Loss claim. This can include receipts or other documentation, not “self-prepared” by the claimant, that show the costs incurred.
  • Lost Time Reimbursement: All Settlement Class Members are eligible to receive reimbursement for up to three (3) hours of Lost Time at a rate of $25 per hour (for a maximum total of $75) for time actually spent responding to issues raised by the Data Incident. To receive this benefit, Settlement Class Members must submit a valid Claim Form and attest under penalty of perjury that the Lost Time was spent responding to the Data Incident.

BENEFIT OPTION 2:

Alternative Cash Payment: All Settlement Class Members are eligible to receive a cash payment of $40 as an alternative to claiming any other Settlement Benefit under Option 1. If a Settlement Class Member claims the Alternative Cash Payment, they cannot also receive compensation for Out-of-Pocket Losses or Lost Time, and cannot claim Credit Monitoring Services. To receive this benefit, Settlement Class Members must submit a valid Claim Form. No documentation is required to make a claim.

HOW TO GET BENEFITS

7. How do I make a Claim?

To qualify for a Settlement benefit, you must complete and submit a Claim Form. Settlement Class Members who want to submit a Claim must fill out and submit a Claim Form online or by USPS mail. Claim Forms are available here, or Class Members may call the Settlement Administrator and request that a copy of the Claim Form be mailed to them.

Claims will be subject to a verification process. If you received a Notice with a Claim Number, you must include it on your Claim Form. All Claim Forms must be received online or postmarked on or before May 11, 2026.

8. When will I get my payment?

The Final Approval Hearing is when the Court considers the fairness of the Settlement. It is scheduled for July 1, 2026, at 9:00 am. If the Court approves the Settlement, eligible Class Members whose Claims were approved by the Settlement Administrator will be sent payment after the Effective Date.

THE LAWYERS REPRESENTING YOU

9. Do I have a lawyer in this case?

Yes, the Court has appointed Cassandra P. Miller of Strauss Borrelli PLLC as “Class Counsel.”

Should I get my own lawyer?

You don’t need to hire your own lawyer because Class Counsel are working on your behalf. These firms are experienced in handling similar cases. You will not be charged for these lawyers. You can retain your own lawyer to appear in Court for you, at your own cost, if you want someone other than Class Counsel to represent you.

10. How will the lawyers be paid?

Class Counsel will ask the Court for attorneys’ fees, costs, and expenses not to exceed $145,000.00, which will be paid by Defendant. Class Counsel will also request a Service Award Payment, not to exceed $4,000 for the Class Representative, to be paid by Defendant. The Court will determine the proper amount of any attorneys’ fees, costs, and expenses to award Class Counsel and the proper amount of any service award to the Settlement Class Representative. The Court may award less than the amounts requested.

YOUR RIGHTS AND OPTIONS

11. What claims do I give up by participating in this Settlement?

Suppose you do not exclude yourself from this Settlement. In that case, you will not be able to sue Storr or any of the Released Parties about the Claims in the Settlement, and you will be bound by all decisions made by the Court in this case and the terms of the Settlement, including its Release. This is true regardless of whether you submit a Claim Form. Please read the Settlement Agreement here for full details. However, you may exclude yourself from this Settlement (see Question 14). If you exclude yourself from the Settlement, you will not be bound by the Settlement Agreement, including, the Released Claims, but you will not be able to make a claim for any benefits under the Settlement.

“Released Claims” any and all claims, liabilities, rights, demands, suits, actions, causes of action, obligations, damages, penalties, costs, attorneys’ fees, losses, and remedies of every kind or description—whether known or unknown (including Unknown Claims), existing or potential, suspected or unsuspected, asserted or unasserted, liquidated or unliquidated, legal, statutory, or equitable—that relate to or arise from the Data Incident, the operative facts alleged in the Action, including the complaint and any amendment thereto, Defendant’s information security policies and practices, or Defendant’s; maintenance or storage of Personal Information, regardless of whether such claims arise under federal, state and/or local law, statute, ordinance, regulation, common law, or other source of law.

The Settlement Agreement describes the Release, Released Claims, and Unknown Claims so please read it carefully. The Settlement Agreement is available here or in the public Court records on file in this lawsuit. For questions regarding Release and what they mean, you can also contact the lawyer listed in Question 9 for free, or you can, talk to your own lawyer at your own expense.

12. What happens if I do nothing at all?

If you do nothing, you will not receive any payment or free Credit Monitoring Services under the Settlement. You will be in the Class, and if the Court approves the Settlement, you will also be bound by all orders and judgments of the Court and the Settlement Agreement, including the Release. Unless you exclude yourself, you won’t be able to file a lawsuit or be part of any other lawsuit against Storr or the Released Parties for any of the claims or legal issues resolved in this Settlement.

13. What happens if I ask to be excluded from the Settlement?

If you exclude yourself from the Settlement, you will receive no benefits, payment, or free Credit Monitoring Services under the Settlement. However, you will not be in the Settlement Class and will not be legally bound by the Court’s orders and judgments related to the Class and Storr in this Lawsuit or the terms of the Settlement Agreement, including the Release.

14. How do I opt-out of the Settlement?

You can opt-out of the Settlement by submitting a written Request for Exclusion to the Settlement Administrator postmarked no later than the Opt-Out Deadline. You must submit a document that includes the name of the proceeding, your full name, current address, personal and original signature, and the words “Request for Exclusion” or a comparable statement that you do not wish to participate in the Settlement at the top of the communication. Any Settlement Class Member who does not file a timely Request for Exclusion in accordance with the Settlement Agreement will lose the opportunity to exclude himself or herself from the Settlement and will be bound by the Settlement. You must submit your written Request for Exclusion to the Settlement Administrator by mail, postmarked no later than April 10, 2026, to the following address:

Storr Data Settlement
ATTN: Exclusions
c/o Analytics Consulting LLC
PO Box 2002
Chanhassen, MN 55317-2002

You cannot exclude yourself by phone or email. Each Class Member who wants to be excluded from the Settlement must submit his or her own exclusion request. No group opt-outs shall be permitted.

15. If I don’t exclude myself, can I sue Storr for the same thing later?

No. Unless you exclude yourself, you give up any right to sue Storr or the Released Parties for the claims being resolved by this Settlement.

16. If I exclude myself, can I get anything from this Settlement?

No. If you exclude yourself, you are not eligible to submit a Claim Form or request any Settlement payment or free Credit Monitoring Services.

17. How do I object to the Settlement?

If you do not exclude yourself from the Class, you can object to the Settlement if you do not agree with any part of it. You can also object to Class Counsel’s request for attorneys’ fees, costs, and a service award for the Plaintiff. Even if you object to the Settlement, you remain a member of the Settlement Class and are entitled to file a claim for benefits under the Settlement.

To object, you must file a written notice with the Settlement Administrator by mailing your objection and any supporting documents to the following address:

Storr Data Settlement
c/o Analytics Consulting LLC
ATTN: Objections
PO Box 2002
Chanhassen, MN 55317-2002

If you are represented by a lawyer, the lawyer may file your objection through the Court’s e-filing system. If you are represented, you must include the identity of any and all attorneys representing you in the objection.

Your objection must be in writing and include the case name, Gregory Allen v Storr Office Environments, Inc., Case No. 5:24-cv-00713-D-RN, United States District Court for the Eastern District of North Carolina, Western Division. Your written objection must include (i) the name of the proceedings; (ii) your full name and current mailing address; (iii) a statement that states with specificity the grounds for the objection, as well as any documents supporting the objection; (iv) a statement as to whether the objection applies only to the objector, to a specific subset of the class, or to the entire class; (v) the identity of any attorneys representing you; (vi) a statement regarding whether you (or your attorney) intends to appear at the Final Approval Hearing; (vii) a list of all other lawsuits (if any) in which you and/or your attorney has submitted an objection to a class action settlement; and, (viii) your personal and original signature (or electronic equivalent).

18. What’s the difference between objecting and excluding myself from the Settlement?

Objecting means that you are telling the Court that you don’t like something about the Settlement. You can object only if you stay in the Class. Excluding yourself from the Class means that you don’t want to be part of the Class. If you exclude yourself, you have no basis to object.

THE COURT’S FINAL APPROVAL HEARING

19. When and where will the Court have the Final Approval Hearing to determine the fairness of the Settlement?

The Court will hold the Final Approval Hearing on July 1, 2026, at 9:00 am in Courtroom 1, 7th Fl, Terry Sanford Bldg, 310 New Bern Ave, Raleigh, NC 27601. The purpose of the hearing is for the Court to determine whether the Settlement is fair, reasonable, adequate, and in the best interests of the Class. At the hearing, the Court will hear any objections and arguments concerning the fairness of the proposed Settlement, including those related to the amount requested by Class Counsel for attorneys’ fees, costs, and expenses and Service Award payment to the Settlement Class Representative.

Note: The date, time, and location (e.g., from in person to zoom) of the Final Approval Hearing are subject to change by Court Order. Any changes will be posted on this Settlement Website, or through the Court’s publicly available docket. You should check the Settlement Website to confirm the date and time have not been changed.

20. Do I have to come to the hearing?

No. Class Counsel will answer any questions the Court may have, but you are welcome to attend the hearing at your own expense. If you send an objection, you don’t have to come to Court to talk about it. As long as your written objection was timely filed and mailed and meets all of the requirements described in the Settlement Agreement, the Court will consider it. You may also pay a lawyer to attend on your behalf at your own expense, but you don’t have to.

21. May I speak at the Final Approval Hearing?

Yes. If you do not exclude yourself from the Class, you may ask the Court for permission to speak at the Final Approval Hearing concerning any part of the proposed Settlement.

GETTING MORE INFORMATION

22. Where can I get additional information?

The Notice summarizes the proposed Settlement. More details are in the Settlement Agreement, which is available here.

YOU MAY CONTACT THE SETTLEMENT ADMINISTRATOR ONLINE AT STORRDATASETTLEMENT@NOTICEADMINISTRATOR.COM, BY CALLING TOLL-FREE 1-844-918-6423, OR WRITING TO:

Storr Data Settlement
c/o Analytics Consulting LLC
PO Box 2002
Chanhassen, MN 55317-2002

PLEASE DO NOT CALL THE COURT, THE CLERK OF THE COURT, THE JUDGE, OR STORR WITH QUESTIONS ABOUT THE SETTLEMENT OR CLAIMS PROCESS.